The restaurant/foodservice industry was one of the industries that was hit the hardest by the pandemic. Government lockdowns and restrictions on indoor dining for most of 2020 and even into 2021. As restaurants reopened, almost all restaurants are having difficulty Read more…
Dave, Anthony, and Brian were on Restaurant Marketing School with Josh Kopel. We put together a quick episode with Josh when he was in Cleveland, Ohio. If you want to hear more, search Restaurant marketing school on your podcast player Read more…
Simple is Best, but It Ain’t Easy If you don’t have the labor you need, maybe it’s time to reduce your need for labor. With less labor available to you, the processes in your operation need to be easier to Read more…
Yelp! It’s a Powerful Tool Now, Yelp has become an undeniable power in the restaurant field You need to leverage it 97% of people read online business reviews prior to making a purchase 85% trust online reviews as much as Read more…
Not Having a Responsive Restaurant Website Is your website mobile-friendly? You want to make sure that your website looks good on all devices, desktops, mobile phones, and tablets. It is important that your website looks amazing on a cell phone Read more…
https://amzn.to/3gjJuc9 “Bourdain understood that the point of journalism is to tell the truth, to challenge the powerful, to expose wrongdoing. But his unique gift was to make doing all that look fun rather than grim or tedious.” – David Klion Read more…
7 Books Every Restaurant Owner and Operator Must Read Content Inc., Second Edition: Start a Content-First Business, Build a Massive Audience and Become Radically Successful (With Little to No Money) by Joe Pulizzi Do you create digital content? Well, this Read more…
How to respond to a one-star review? Frequently Asked Questions (FAQ) Negative reviews can be frustrating, especially when the critic’s unfavorable opinion is not reasonable. Here is how to respond to bad restaurant reviews. Act fast: Reviews are just a Read more…
GET THE FULL PDF OF THE STUDY RESTAURANT LABOR STUDY FINDING: Higher pay is not a cure-all to attracting more talent and that staff is looking at culture and flexibility. A restaurant’s ability to adapt to this trend will make Read more…
About Ken: Ken McGarrie is the cofounder of Korgen Hospitality, a nationwide consulting firm dedicated to helping restauranteurs reach their absolute potential with effective leadership and maximum profitability. For the past two decades, he has helmed many successful restaurants, bars, Read more…
